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FAQ 2018-08-28T17:00:14+00:00

FREQUENTLY ASKED QUESTIONS

Q: Where is Bintan Island located?
A:

Bintan Island is located about 50 kilometres away from Singapore, and 10 kilometres east of Batam Island. It is the largest island in the Riau Archipelago of Indonesia, with Tanjung Pinang as its capital. Known for its stunning coastlines and cerulean pristine waters, you will find prominent world-class beach resorts with remarkable sea views lined up along the northern coastline of the island – Bintan Resorts.

Q: What is the weather like in Bintan?
A:

The tropical climate dominates the weather in Bintan. It is warm and sunny all year round, where temperatures range between 21 to 32 Degrees Celsius. Daytime temperatures are constant, usually hovering around 28 Degrees Celsius. As a tropical island surrounded by lush greenery and the sea, humidity levels vary between 61 and 96 percent.

Q: When is the monsoon season in Bintan?
A:

The monsoon season in Bintan begins from early November and ends around late March. While there are still sunny hours throughout the day, expect stronger winds and passing showers during the monsoon season. The weather condition from late March to late October tends to be much drier, with occasional drizzles.

Q: What kinds of accommodation options are available in Bintan?
A:

Bintan Island offers a wide variety of accommodation options to cater for groups of different dynamics. There are beach resorts, glamping tents, lodges, lofts, service apartments, luxury private villas and more for you to choose from. For a full list of the accommodation offered on Bintan Island, please click here.

Q: How do I get to Bintan Island?
A:

There are a few ways to get to Bintan from Singapore or Indonesia – by means of regular ferry services, by domestic flight from Indonesia, or even a private yacht. Please click here for a more detailed information.

Q: Do I need a visa to enter Bintan?
A:

As of March 2016, up to 169 countries no longer require a visa to enter Bintan. Please click here for a list of visa-free countries and more information about visa requirements.

Q: Does Bintan accepts Singapore Dollars and/or US Dollars?
A:

No. The currency of Indonesia is the Indonesian Rupiah (Rp). While most resorts accept Visa, Mastercard and American Express cards, cash is widely used in areas beyond resort grounds. There are 2 banks located in Pujasera with ATM facility.

 

Money changers are also available at the ferry terminal, Plaza Lagoi and some resorts.

Q: Where do we get information on tours & attractions of Bintan Island?
A:

There are tour information counters located at Bandar Bentan Telani Ferry Terminal, as well as Plaza Lagoi. Alternatively, guests may approach resort staff for more information on attractions in Bintan Island; or read about them here.

Q: What are some of Must-Visit attractions in Bintan?
A:

Bintan is packed with attractions waiting to be unravelled. Bintan Resorts located on the northern coastline of Bintan is worth a full day of exploration – Safari Lagoi and Eco Farm, Lagoi Beach, Plaza Lagoi, Lake Lagoi, Lagoi Bay Lantern Park.

 

You may want to expand your itinerary down south. For culture/heritage lovers, you might want to take up day tours to explore Tanjung Pinang, Pulau Penyengat or Senggarang Village. For nature lovers, you might want to discover the Bintan Mangrove in the day or catch fireflies in action at night. You could also do an adventure hike up Gunung Bintan – the tallest mountain on Bintan Island. For those who would like to relax at a river spa, there are day tours to rejuvenate your senses. You may wish to check out the list of day tours available at Bintan.

Q: Is there public transportation on Bintan Island? How do we do sightseeing or explore attractions beyond the resort?
A:

There is no public transportation on Bintan Island. Two-way ferry terminal transportation to the hotels/resorts are usually included in the accommodation packages. Transportation required to get to the resorts are usually well taken care of by the respective hotels and resorts. Visitors usually have to book their own transportation at the resorts, should they wish to venture beyond resort grounds.

 

There are shuttle bus services that run between the resorts and hotels of the Bintan Resorts area, connecting them to attractions in the Lagoi area – Plaza Lagoi, Lagoi Beach, Lake Lagoi, etc. Do check out this page for the schedule on shuttle bus timings.

 

Alternatively, you may wish to sign up for a land tour. You may find out more about the types of tours available in Bintan, to keep yourself engaged with what the island has to offer.

 

You may also choose to rent a car for a day to explore the island.

Q: What are some of the dining hotspots beyond the premises of our accommodation?
A:

There are plenty of options available on Bintan Island, albeit the need to arrange for transportation out of the resorts. You may also try to explore places like Lagoi Bay, Chill Cove @ Treasure Bay Bintan, Pujasera, Tanjung Pinang and Rimba Jaya. There are several seafood kelong restaurants offering two-way transportation to their eateries, which include a boat ride through the mangrove river.

 

Check out Taste for a comprehensive guide to eating and drinking in Bintan.

Q: Where can we find affordable food options in Bintan Resorts?
A:

The hawker food centre at Pujasera offers lower-priced local delights such as Nasi Campur, Nasi Goreng, Mie Ayam, etc. There are also eateries and food outlets located around Plaza Lagoi and Lagoi Bay that are reasonably priced.

 

Check out the newly opened food court – Food Stargram (located on the 2nd floor of Plaza Lagoi) for a variety of local Indonesian food. If you intend to visit Tanjung Pinang, there are plenty of local eateries and street food available, including night markets such as Rimba Jaya or Akau Potong Lembu.

Q: Where can we find Halal food options in Bintan?
A:

A number of resorts in Bintan Resorts have their own Halal certified/friendly kitchen or restaurant, Muslim guests may check with the resort on the available halal friendly options, or refer to the Muslim Travel Guide to Bintan here.

 

The hawker food centre at Pujasera serves mouthwatering Indonesian-styled dishes like Indo Mee Goreng, Bakso and Nasi Goreng. Halal-certified food options are also available at Lagoi Bay, such as Warung Yeah and Lamak Basamo (Nasi Padang). Muslim-friendly options are also available at Tanjung Pinang.

Q: Are there vegetarian options on Bintan?
A:

Most resorts located within Bintan Resorts do cater for vegetarian options at their own restaurants. Spice, which is located near Mayang Sari Beach Resort, is an Indian and Indonesian restaurant with a good variety of vegetarian selections. The restaurant is also open to public visitors.

Q: What are some of the events we can go to when we arrive in Bintan?
A:

Bintan is filled with exciting events all year round! Keep your eyes peeled at the latest events and happenings on our official website.

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